Some of my services: recruitment transformation; business improvement

  Streamline. Save. Scale.

If your recruitment agency is wasting time, leaking money, or struggling to scale, this service is for you.

My Business Optimisation Assessment is a focused 4–12 week consultancy designed to transform how your agency operates. It uncovers where you're losing time and money, and shows you how to fix it.

Whether it's clunky processes, underused tech, or hidden performance gaps, we’ll help you:

• Cut costs by eliminating duplication and inefficiency
   
• Unlock growth by improving workflows, automation, and performance
   
• Maximise tech by aligning your systems to business needs
   
• Drive results with tailored recommendations and a clear roadmap for change
   

You’ll receive a fully documented report, complete with process maps, diagnostic insights, and Phase Two recommendations, everything you need to optimise operations and scale with confidence.

This is ideal for agencies with 50–500 staff, particularly those:

• Struggling with inefficiencies or inconsistent performance
   
• Looking to scale into MSP or RPO services
   
• Experiencing delays in candidate placement or underused systems
   

This service pays for itself by improving efficiency, increasing revenue, and setting your business up for scalable success.

  Streamline. Save. Scale.

If your business is held back by inefficiencies, missed opportunities, or growing pains, this service is for you.

My Operational Performance Review is a 4–12 week consultancy programme designed to sharpen how your business runs. We dig deep into your day-to-day operations to identify what’s slowing you down, costing you money, or limiting your potential and provide a clear plan to turn things around.

Whether it's manual workarounds, disconnected systems, or unclear responsibilities, we’ll help you:

• Reduce waste by removing bottlenecks and streamlining operations
   
• Improve agility by refining processes, workflows, and team structures
   
• Leverage technology by aligning systems and tools to actual business needs
   
• Accelerate performance with targeted recommendations and a practical roadmap
   

You’ll receive a detailed report, complete with process visuals, performance diagnostics, and Phase Two recommendations, everything you need to move forward with confidence and clarity.

This is ideal for SME businesses with 50–500 employees, particularly those:

• Experiencing growing pains or preparing for the next phase of growth
   
• Dealing with inconsistent output, siloed teams, or resource misalignment
   
• Using multiple tools or platforms with limited return
   
• Wanting independent, expert insight into how to drive better business outcomes
   

This service pays for itself by improving productivity, enabling smarter decisions, and building the foundation for long-term, scalable growth.

Clarity. Insight. Strategic Value.

When your end client is exploring an MSP or RPO solution, this four week assessment gives them the strategic insight they need and positions you as their trusted partner.

 Delivered by an experienced third-party consultant (that’s me), with all costs passed through to the client,   this service evaluates the effectiveness of their current recruitment approach across five critical areas:

• Processes – Review of sourcing, time-to-hire, DEI, attrition, and agency usage
   
• Candidate & Hiring Manager Experience – Insights into bottlenecks, drop-offs, and engagement
   
• Workforce Planning – Assessment of how well HR/TA align with business demand
   
• Supplier Performance – Analysis of agency contribution and delivery against KPIs/SLAs
   

You receive a full report with evidence-based recommendations, helping your client make informed decisions about future workforce strategy — and supporting you in securing or expanding MSP/RPO services.

Confidence. Capability. Commercial Impact. 

Great managers don’t just appear,  they’re developed. This programme helps your people grow into confident, strategic leaders who drive performance and support business growth.

Delivered through focused 1:1 or group sessions, it blends practical coaching, critical thinking tools, and structured feedback to build leadership capability at every level.

Key Areas of Focus:

• Decision-Making & Critical Thinking
  Strengthen problem-solving and strategic thinking using frameworks like SWOT and root cause analysis.
   
• Balancing People & Performance
  Coach leaders to make commercially sound decisions without losing sight of culture and team wellbeing.
   
• 360-Degree Feedback
  Gain full visibility of leadership strengths, gaps, and behaviours through structured multi-source feedback.
   
• Ongoing Mentorship
  Support high-potential leaders with long-term mentoring to navigate challenges and grow into future roles.

Deliverables:

• Tailored Development Plans with clear goals, skills focus, and measurable milestones
   
• Regular Coaching Sessions to tackle real-world issues and build leadership confidence
   
• Mentoring Frameworks that provide structure, accountability, and long-term growth
   

Whether you're preparing your next generation of leaders or supporting current managers to step up, this service helps you build a resilient, high-performing leadership pipeline.

 Guidance. Structure. Successful Delivery.

Whether you need full-time support or part-time advisory input, I provide expert change leadership to help you deliver recruitment transformation projects with confidence.

From system rollouts to operational redesign, I support your teams through every phase offering best practice guidance, identifying risks and pitfalls, and helping you navigate the human side of change.

What You Get:

• Strategic Advice on planning, execution, and stakeholder engagement
   
• Risk Management to avoid common delays and budget overruns
   
• Practical Tools & Templates to structure delivery and communication
   
• Hands-On or Advisory Support tailored to your programme’s size and pace
   

This service ensures your change programme stays on track aligned to goals, delivered on time, and embedded for long-term success.

 Expertise. Clarity. On-Demand Impact.

Already mid-transformation and hitting roadblocks? Whether you're short on resource, unsure how to engage providers, or don’t know what 'good' looks like, I can help.

With over 20 years’ experience in recruitment and a background as a COO, I bring deep operational and commercial expertise to guide you through critical decisions. 

Whether it’s a few hours of strategic input or hands-on support across a few days, I step in where and when you need it.

What You Get:

• Expert guidance on supplier selection, process design, and transformation roadmaps
   
• Commercial insight to help you ask the right questions and challenge assumptions
   
• Flexible support tailored to your needs — no long-term commitment required
   

It’s never too late to bring in the right support. I’ll help you regain control, make confident decisions, and move forward with clarity.

 Clarity. Structure. Transformation-Ready.

You can’t transform what you haven’t mapped. Before any change programme begins, understanding your current “as-is” state is critical, but lacking the time or in-house skills to document processes properly can hold everything back.

I offer hands-on support to map your workflows clearly and accurately, identifying bottlenecks, duplication, and inefficiencies, giving you the visibility you need to make informed decisions and prove ROI.

What You Get:

• Professional process maps using tools like Visio, tailored to your business
   
• Operational insight to spot inefficiencies and risks early
   
• A strong foundation for future transformation, automation, or tech rollouts
   

This service gives you the structure and clarity needed to move forward with confidence and evidence.